Draft for APA Koi approval. Please have this reviewed before the website goes live.
These terms apply to every online koi auction run by APA Koi South Africa (Pty) Ltd on apakoi.com. They apply together with our Terms and Conditions, Refund and Returns Policy and Privacy Policy. By placing a bid you agree to them.
1. Who can bid
- You must be 18 or older and have a registered APA Koi account with your correct name, email address, phone number and address.
- You must be logged in to your account to place a bid.
- We may refuse or cancel a registration, or remove bids, if we reasonably believe an account is being misused.
2. Auction lots
Each lot is a single, individual koi that has completed our four-week quarantine. Every lot page shows the koi’s variety, breeder, size, photographs and swimming video, the starting bid and the current highest bid. Please read our notes on koi descriptions and photographs; koi change as they grow and colours vary between screens.
If you have questions about a lot, please ask us before you bid.
3. When auctions run
Auctions usually close on the Sunday after the 25th of each month at 20:00 South African time. To confirm: auction schedule The exact closing time is shown on each lot with a live countdown.
4. How bidding works
- Binding bids: every bid is a binding offer to buy the koi at that price if you win. Bids cannot be withdrawn, so please bid carefully.
- Bid increments: each new bid must be at least R100 higher than the current highest bid.
- Reserve prices: some lots may have a reserve price. If bidding does not reach the reserve, the koi will not be sold. Lots with a reserve are marked as such.
- Buy Now: some lots may offer a Buy Now price. Buying now ends the auction immediately at that price. To confirm: whether Buy Now is used
- Late bids: if a bid is placed in the last To confirm: 5 minutes, the closing time is extended by To confirm: 5 minutes, so that every bidder has a fair chance to respond.
- No seller bidding: APA Koi does not bid on its own lots and does not place bids on behalf of anyone to raise the price.
Our system’s record of bids and times is final. We are not responsible for bids that are not received because of internet, device or connection problems, so please do not leave bidding until the last seconds.
5. Transparent bid history
Each lot shows a public bid history with the amount and time of every bid. Bidder names and usernames are never shown.
6. Winning a lot
The highest bidder when the auction closes wins the lot, provided any reserve has been met. We will notify the winner by email To confirm: and WhatsApp with a link to pay and the date by which the koi must be collected.
7. Payment
- Payment is due within To confirm: 48 hours of the auction closing, by card or Instant EFT through Payfast, or by EFT using your order number as the reference.
- Your invoice is issued in the name and details of the account that placed the winning bid, and payment must be made in that name.
- All payments are made directly to APA Koi South Africa (Pty) Ltd. We will never ask you to pay anyone else.
- No buyer’s premium is added to the winning bid. To confirm: confirm no buyer’s premium
- If payment is not received in time, we may cancel the sale, offer the koi to the next highest bidder or re-list it, and we may suspend the bidder’s account from future auctions.
8. Collection and delivery
Each auction states a collect-by date. It is shown on every lot and in your winner’s notification, and your koi must be collected, or delivery arranged, by that date. Once payment has cleared, we will arrange collection in Alberton or delivery, as set out in our Terms and Conditions. Delivery costs are charged separately. To confirm: what happens if a koi is not collected by the collect-by date
9. No guarantee on livestock
APA Koi gives no guarantee on live koi, including auction koi. Every koi completes our four-week quarantine and is healthy when it leaves us, but once it has been collected or delivered we cannot offer refunds or replacements if it becomes ill, is injured or dies. Please check your koi carefully at collection or delivery. Because auction purchases are binding, auction koi cannot be returned. See our Refund and Returns Policy.
10. Withdrawing lots and errors
We may withdraw a lot before or during an auction, for example if a koi becomes unwell, and we may cancel or re-run an auction if a technical error affects bidding. If this happens, all bids on that lot are cancelled and we will let affected bidders know.
11. Questions
If you have any questions about our auctions, please contact us on 074 404 4539 (call or WhatsApp) or apaksouthafrica@gmail.com before you bid.